Returns and Exchanges

Returns and Exchanges

Regular orders can be returned within seven (7) days of receipt in their complete original packaging and in unworn condition for a full refund, excluding shipping and handling. Merchandise should be returned, prepaid and insured to TookeyBuxton.com.

Regular orders can be returned within thirty (30) days of receipt in their complete original packaging and in unworn condition for store credit, excluding all shipping and handling charges. Merchandise should be returned, prepaid and insured to Tookey Buxton.

Learn more about caring for your Tookey Buxton jewelry here. Should you need your item to be resized or restrung, please refer to our FAQ page for more information.

SIZING IS THE HARDEST THING WE DO, ESPECIALLY OVER THE PHONE OR E-MAIL. WE WILL DO OUR BEST, BUT SOMETIMES IT IS INEVITABLE TO RESIZE FOR YOU. PLEASE CONTACT US IMMEDIATELY IF SOMETHING DOES NOT FIT AND WE WILL MAKE ARRANGEMENTS TO MAKE IT RIGHT.  

Special orders may not be canceled or returned. We reserve the right to not ship special occasion jewelry or to ask for a written confirmation indicating your commitment of a final sale during holiday periods.

Return Shipping Address:

We currently work in two areas— outside of Memphis, TN and Aspen, CO.  Please send us an email first should you need to ship an item to us in order to confirm which address to use.  Thank you.

MEMPHIS

Tookey Buxton, LLC
c/o Connie Hammond
PO Box 1018
Iuka, MS 38852

ASPEN

Tookey Buxton, LLC
c/o Connie Hammond
PO Box 3016
Basalt, CO 81621

Thanks for shopping Tookey Buxton.